A recent survey of our customers proved that our clients, on average, reduced their IT Expenses by at least 1/3 by engaging us for their IT Outsourcing. We can start saving your company money, month 1.
We make your IT Support headaches disappear, allowing you to spend your time on activities that grow your revenue.
Our plans deliver the IT Services you need at a low, fixed, monthly rate.
We keep your network running at peak performance, eliminating latency. Our Help Desk Staff is available 24/7 to quickly solve your end-users most difficult challenges
Our 24×7 Help Desk is always there when you need us to solve your most difficult end-user challenges. Our technicians are hand-picked for both their technical skills and their communication skills. We provide Remote IT Support for Windows, Mac, Exchange, Lotus Notes, and most common desktop software including Microsoft office. Not only do we solve operational problems, but we also answer the “How Do I?” questions.
You’ve got IT Questions. Your Virtual CIO has the answers. Business owners are constantly struggling with making the best and most profitable IT Solutions investments. Whether you need Managed Services help with Disaster Recovery, Compliance, Virtualization, Storage, Network Security or leveraging Technology as a competitive advantage, your Managed Services (Managed IT Services) Virtual CIO is your IT Consultant to help you make the right decision.
Your Network and Line of Business (LOB) Applications are the heart of your operations. CSM’s NOC delivers 24×7 Maintenance, Monitoring, and Management of your mission critical Servers, Storage, Routers, Firewalls and Applications. Our Network Monitoring Tools gives us granular visibility into your entire server environment. We support Windows, Linux, and Mac, as well as VMware, Hyper-V and Citrix.
Our NOCs are the best in the business, but sometimes there are issues that can’t be resolved remotely. If our Network Operations Center (NOC) engineers can’t fix the issue, one of our Certified Engineers will be at your location within 4 hours – GUARANTEED. We put our money where our mouth is. If we fail to meet our Service Level Agreements, we provide cash service credits back to your company.
1. You contact us, letting us know what you need.
2. We’ll meet with you to discuss your business requirements and give you a customized quote for your Managed Services Plan.
3. We provide you with a Managed IT Services Proposal including our unbeatable Service Level Agreements (SLAs) in writing. If we fail to meet them, we pay you.
4. We start you on a 1 month Risk Free Trial. If we aren’t exceeding your expectations, you can cancel, and we’ll give you a 100% Refund of your setup fee – no questions, no conditions, and no small print.